Communicating Critical Test Results
A Learning Collaborative on Safe Practice Recommendations
March 22, 2004
Wyndham Hotel, Westborough, MA
Registration: 8:30 AM
Collaborative: 9:00 AM — 3:00 PM
The Massachusetts Coalition for the Prevention of Medical Errors, together
with the Massachusetts Hospital Association, will host the third in it
series of Communicating Critical Test Results Learning Collaboratives
on March 22, 2004. The goal of the Collaborative is to reduce the occurrence
of adverse events in Massachusetts by having hospitals throughout the
state adopt a set of Safe Practice recommendations focusing on Communicating
Critical Test Results. Hospitals implementing the practices have demonstrated
their potential for making substantial improvements in patient safety.
The practices address communication, teamwork, and information transfer
issues, all fundamental system factors linked to patient safety.
The purpose of the March 22nd program is to accelerate improvement activity
of Massachusetts hospital teams engaged in the Coalition’s patient
safety initiative on Communicating Critical Test Results. The program
is designed to support hospital teams implementing the safe practices
by offering plenary sessions led by experts in patient safety and effective
rapid-cycle improvement change strategies, presentations by hospital teams
implementing these practices, opportunities for networking, and team planning
- Status report on Massachusetts hospital activity in the Communicating
Critical Test Results Collaborative.
- Improvement lessons from Massachusetts hospital teams and other hospitals,
sharing strategies and useful tools.
- Overcoming organizational barriers to implementation.
- Networking opportunities.
- Developing an action plan for implementation and sustaining progress.
Who Should Attend:
- Identify effective implementation strategies to enhance the communication
of critical test results
- Evaluate your hospital team’s effectiveness in implementing
the best practice recommendations and develop a plan for accelerating
- Identify organizational barriers to implementing the safe practice
recommendations and develop strategies for eliminating those barriers
- Utilize individual team coaching and feedback from colleagues to
plan next tests of change.
- Identify strategies for partnering with leadership to accelerate
- Refine skills in evaluating reductions in delays in the communication
of critical test results
This is a team project, and hospitals are encouraged to send several members
from their Reconciling Medications implementation team, representing the
- Physician leader
- Nursing leader
- Laboratory leader
- Communication center leader
- Patient safety/QI representative
- House officer representative
- Staff nurse/nurse educator
- Cardiology/Radiology representative
* Unfortunately, space limitations may require us to limit
the number attending from any one institution, depending on the number
of registrations received
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