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 Education

From Rhetoric to Reality:
Improving the Safety and Quality of ICU Care

The Lahey Clinic,
Massachusetts Hospital Association, and
Massachusetts Coalition for the Prevention of Medical Errors
September 18, 2002
Woburn, MA

Agenda Highlights:
• Apply a menu of strategies to improve quality and safety in the ICU, including innovative
  methods for measuring and improving the care of the ventilated patient, patient pain, and
  central line infections
• Identify barriers to improvement and approaches to overcome them
• Use a standard ICU data set to drive improvements and track them over time
• Develop and implement an action plan for improvement in your ICU

Faculty:
• Peter Pronovost, MD, PhD, John Hopkins Medical Center
• Eric Shore, MD, FACP, University of Connecticut
• Laura Adams, Laura Adams Consulting and Institute for Healthcare Improvement
• Joan Lacey, APRN, Hartford Hospital

Agenda:

8:30 – 8:35 a.m. Welcome and Introductions
Connie Crowley Ganser, MS, ,RNC
Massachusetts Coalition for Prevention of Medical Errors

8:35 – 8:45 a.m. Overview of the Day
Laura Adams, Principal, Laura Adams Consulting
Faculty, Institute for Healthcare Improvement

8:45 – 10:15 a.m. Defining Goals and Measures for Improvement
• What Quality Gains are Possible in Your ICU?
Laura Adams, Principal, Laura Adams Consulting
Peter Pronovost, MD, PhD. Johns Hopkins Medical Center
Faculty, Institute for Healthcare Improvement

10:15 – 10:30 am Break

10:30 – 12:15 a.m. Practical Strategies to Improve Outcomes
• Patient Level Changes
• Care Team Level Changes
• Leadership and System Level Changes
  Peter Pronovost, MD, PhD, Johns Hopkins Medical Center
  Laura Adams, Principal, Laura Adams Consulting

12:15 – 1:00 p.m. Lunch

1:00 – 2:30 p.m. Improving Safety in the ICU- Practical Strategies ( cont.)
Peter Pronovost, MD, PhD, Johns Hopkins Medical Center

2:30-3:30 pm Lessons from Hartford Hospital’s Experience
Eric Shore, MD, Director, MICU, Hartford Hospital
Joan Lacey, APRN, Hartford Hospital

3:30 – 4:30 p.m. Tips for Overcoming Barriers
Peter Pronovost, MD, PhD, Johns Hopkins Medical Center
Laura Adams, Principal, Laura Adams Consulting

4:30 p.m. Adjourn

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