2019 Patient Safety Forum:
Accelerating Improvement

Program Agenda

Key Themes for Accelerating Performance Improvement

• Paula Griswold, MS
  Executive Director, Massachusetts Coalition for the Prevention of Medical Errors

Organizational Strategies for Performance Improvement

Keynote: The Hopeful Path to Engaging the Front Line and Sustaining Improvement
UMass Memorial Health Care

• Douglas S. Brown, JD
  President, UMass Memorial Community Hospitals and Chief Administrative Officer, UMass Memorial Health Care
• Will Erickson (joining for the group discussion)
  Organizer for Process Improvement SHARE Union

Everybody on Board: The High Reliability Journey at Boston Children's Hospital
Boston Children's Hospital

• Marcie Brostoff, MS, RN, NE-BC
  Vice President and Associate Chief Nurse
  Nursing/Patient Care and Clinical Operations
• Jonathan Finkelstein, MD, MPH
  Senior Vice President
  Chief Safety and Quality Officer
• Susan McCarthy
  Family Advisory Council Member

Getting to Zero... from Board to front line, connecting all the dots!
Beverly and Addison Gilbert Hospitals

• Mark Gendreau, MD, MS, CPE
  Chief Medical Officer
• Carol Jones, BA/BSN, MBA
  Director, Performance Improvement and Quality
• Kim Perryman, MMHC, RN, NE-BC
  Chief Nursing Officer
  Vice President of Patient Care Services

Changing Culture

More is Better: Engaging Staff to Improve Event Reporting in Ambulatory Care
Elliot Health System

• Mara Aronson, MS, RN, GCNS-BC, FASCP, CPHQ
  Patient Safety & Quality Nurse
• Anna Holland, RN
  Resource Nurse
• Melissa Taylor, BS, RN-BC
  Director of Nursing for Primary Care

Improving the Culture of Safety: From Transport Staff to Chairman
Beth Israel Deaconess Medical Center

• Bettina Siewert, MD
  Vice Chair for Quality and Safety, Department of Radiology
• Suzanne Swedeen, RN, MSN, CNIV
  Quality Improvement Specialist, Radiology

Leadership for Improvement

Framework for Effective Board Governance of Health System Quality
Institute for Healthcare Improvement

• Patricia McGaffigan, RN, MS, CPPS
  Vice President, Patient Safety Programs
  President, Certification Board for Professionals in Patient Safety

Development of a Workplace Violence Prevention Program
Mount Auburn Hospital

• Nicholas DiIeso, BSN, MBA
  Chief Operating Officer
• Andrew Gardner
  Director of Quality and Performance Measurement
• Heather Gibbons-Perez
  Regulatory Compliance and Patient Safety Manager

Improving the Diagnostic Process

Improving the Diagnostic Process: Moderator Introduction

• Gordon Schiff, MD
  Associate Director Center for Patient Safety Research and Practice, Brigham and Women's Hospital, Div. General Medicine
  Safety Director – Harvard Center for Primary Care Academic Improvement Collaborative
  Associate Professor of Medicine Harvard Medical School

Embedding Diagnostic Errors Work into a Patient Safety Program
Baystate Health

• Harry Hoar III, MD
  Pediatric Hospitalist & Clinician Educator
• Karen Johnson, BSN, RN, CCMSCP
  Senior Director, Patient Safety

Ambulatory Safety Nets: Creating High-Reliability Solutions to Prevention Missed and Delayed Diagnoses
Brigham & Women's Hospital

• Sonali Desai, MD, MPH
  Director of Ambulatory Patient Safety
  Director of Quality, Department of Medicine
  Rheumatologist

Using your EMR for More than Just Documenting
Signature Healthcare

• Barbara Malacaria, MS, RN, CCRN
  Director of Nursing Services
• Stacey Ryan, RN, MSN, CIC
  Manager, Infection Prevention

• Paula Griswold, MS
  Executive Director, Massachusetts Coalition for the Prevention of Medical Errors
• Yvonne Cheung, MD, MPH
  Chair, Department of Quality and Safety Chief Quality Officer
  Mount Auburn Hospital
  

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